Gym, Community, Boxing and Muay Thai FAQs

Can I share my class pack with friends?

Please check the class pack you have purchased to ascertain if your pack is shareable. We have a variety of options including shareable packs.

5 class packs and 20 class packs are not shareable. 40 class packs can be shared with 1 friend. To do so, ensure that the person you wish to share with has an account on “The Ring” app on the Choa Chu Kang location. Once they have an account, simply reach out to us, and we will gladly link them to your class pack!

Can I pause my membership or extend the validity of a credit pack?

Certainly! If you have a valid reason such as an injury or that you are traveling, we do offer the option to pause your membership.

Credit packs are generally not extendable. Each request is assessed on a case-by-case basis to ensure we provide the best possible assistance. Simply send your request via email to infocck@thering.sg or let us know through our WhatsApp chat, and our team will be more than happy to assist you! This way, you can always train at your best.

Are the classes for unlimited memberships and class packs in a group setting or 1 on 1?

Our classes are held in a group setting, fostering a dynamic and motivating atmosphere. If you wish to have a 1-on-1 training session, personal training packages may be purchased separately. Group classes offer a fantastic opportunity to build special relationships with fellow members and coaches who share similar interests, creating a supportive and engaging community.Please check the class pack you have purchased to ascertain if your pack is shareable. We have a variety of options including shareable packs.

5 class packs and 20 class packs are not shareable. 40 class packs can be shared with 1 friend. To do so, ensure that the person you wish to share with has an account on “The Ring” app on the Choa Chu Kang location. Once they have an account, simply reach out to us, and we will gladly link them to your class pack!

Where is The Ring Choa Chu Kang located?
28 Choa Chu Kang Dr, Level 3 SAFRA, Singapore 689964

Do you have a free trial for first-timers?

Absolutely! For children aged between 5 to 12 years old, the first class is free of charge! As for adults (13 years old & above), we have an attractively priced 1-week trial package at just $39. With this package, you can enjoy the flexibility of trying out as many classes as you like over a 1-week period to experience our brand new, modern facilities and expert instruction.

I have no experience in Boxing or Muay Thai, will there be a coach guiding me?

Of course! Even in a group setting, our experienced coaches will take note of your level of experience and provide guidance every step of the way. For beginners, the coaches will focus on teaching the basics and ensuring you get the techniques right from the start, ensuring a safe and effective learning experience.

Will you charge me for cancelling my class?

We understand that plans can change, and life can be unpredictable. It’s okay to change your mind! To ensure that our members have ample opportunities and the best time to book their favorite classes, we have a 6-hour class cancellation policy in place. If you find yourself unable to attend a class, kindly cancel at least 6 hours prior to the scheduled time to avoid a late cancellation charge equivalent to the credit cost of the class.

How do I book classes?

Classes can be booked through our website or app (we recommend our app!)

What do I have to bring for my first class?

For your first class, all you need is yourself! Make sure to wear comfortable workout attire and sports shoes. If you have boxing gloves and hand wraps, feel free to bring them along. However, if you don’t have them, don’t worry! We provide community gloves that you can borrow. Additionally, you can rent hand wraps at just $2.

Take note: For Muay Thai classes, you won’t need your shoes!

Do you have boxing classes for children?

Yes, we do! Refer to our schedule for class timing.

Recommended for kids aged 5 to 12 years old.

Where can I find and purchase the Trial membership?

The Trial pack can be found in the ‘Buy’ section of “The Ring Boxing SG” app under “memberships” specifically named “Trial Week CCK”. Please note that this exclusive offer is available only to newcomers who have never been to The Ring CCK or purchased any other services.

Group classes aren’t for me. I’m more interested in Personal Training. How do I sign up for it?

Simply email infocck@thering.sg or drop us a message on Whatsapp with the following info:

1. Age
2. Boxing experience (if any)
3. Number of preferred training days a week (any specific days/timings)
4. Goal/aim

This will help us to match you with a coach most suitable for your training.

Alternatively, if you have a preferred coach, please let us know and we will do our best to make it happen. 

I have past injuries that still hurt even to this day and I want to train. Is it possible?

Yes but always declare the injury first and let the coaches know about the injury and what type of movement affects you. Our Coaches will modify the exercise to prevent further injuries from happening.

What is the cancellation policy/window?

6 hours. This is to ensure your credits don’t get deducted, our coaches can plan for the right number of members in the class and any available space can be given to the next person.

I have app issues and I’m unable to book into classes. HELP!

Don’t worry! Please follow the steps below to rectify your app:

a) iPhone users:

1. Check that your app is updated from the app store.
2. Troubleshoot by logging out and logging back into your app
3.  If issues persist, try logging out, deleting the app, re-installing and logging back in to reset your app

b) Android users:

1. Close your app fully.
2. Go to your phone settings and select Apps.
3. Scroll down and select the icon for The Ring Boxing SG app
4. Clear your app cache and clear app data to reset the app
   
   

If the above fails to resolve your app issues, we are here to help! Call/ Whatsapp us @ +65 8950 8495 and our staff will be happy to assist you with booking your classes.

I am not receiving notifications for booked/cancelled/waitlisted classes?

Please check your app and ensure you have TURNED ON notifications and news related to classes etc. If you are unable to do it, or unsure, our friendly community team will be happy to help! Just let us know and we will sort you out!

I have a MindBody account. Will that work?

You will only get push notifications/deals with The Ring app. You may, however, use the same logins for your MindBody app and The Ring app.

There are no more COVID restrictions. Do I still need to book a spot in the classes?

Yes please – it’s how classes get deducted. It also helps our coaches plan for the right number of people in a class and/or identify if there are any newcomers etc